Business Phone Services in WNY
With our Managed Unified Communications and Collaboration (MUCC) solution, by Ingenious, all of the traditional phone functionality that you expect is integrated with a robust suite of Voice, Faxing, Conferencing and Management tools that are accessed through a Single User Friendly Portal. This user experience is available anywhere you are and on whatever device you choose.
All of this technology is Actively Managed 24/7/365 by the ingenious Smart Business Phones Team, allowing you to focus on productivity and success, with the Peace of Mind.
Cloud PBX System
A cloud-based solution provides a maintenance-free and more secure system that is more cost-effective for today' businesses.
How it works
Based on your data connection and internet wiring, Cloud, or hosted PBX, provides over 40 calling features to let your small/medium business perform like a big corporation. Best of all you can keep your current number.
Initial & Ongoing Cost Savings
No phone system or hardware to purchase eliminates the need for upfront capital investment. Flat monthly per-user pricing. Unlimited Calling in the US.
Easy to Install
Use existing data wiring and Internet connection. No onsite phone system hardware to install or manage.
Meets the needs of dynamic businesses. Our phone systems can expand and grow with your business as you need them to.
Administrative Ease of Use
Web based management tool makes changes, additions and moves simple.
Clients and Customers experience big business phone capabilities and routing, you avoid the big bills.
Follow Me automatic call forwarding to mobile phones and other numbers. Voicemail-to-email feature sends your phone messages to your email.
Over 40 calling features
Automated Attendant answers and routes every call. Conference, call forwarding, music on hold, voicemail-to-email, fax management.
Industry Leading Desk Phones
High-Quality desk phones designed for office workers, busy managers and front-line staff with easy to use interfaces, rich audio quality and productivity features.
- Keep your Business, Fax and Toll Free Numbers - Regardless of location
- Full E911 Compliance - Helps First Responders find you
- Virtual Desktop Faxing - Send and receive faxes from your email or the SmartV-FaxSM Web Portal
- Traditional Fax Machine Connectivity - As a Stand-alone or can be integrated with Virtual Desktop Faxing
- Voicemail to Email - Receive and listen to your voicemail from your email inbox, smartphone or tablet
- Three-Way Calling and Multi-Party Conferencing - Easy to Use and very economical
- Flexible Inbound Call Routing - Your calls can be routed based on event or day/date/time of day
- Remote Worker and Satellite Office Phones - Make and receive business calls from any location
- Unlimited Local, Remote and On-Site Administration - Never pay for service or maintenance
- 24x7x365 Service Availability & Quality Monitoring - We proactively manage call quality
- Automatic Nightly Backups and Service Upgrades - Provides business continuity and advanced service
- 100% Scalability - Only pay for what you need - ingenious Smart Business Phones grow with your business